Support Center

We’re here to help you stay connected to worship without technical friction.

How we can help

  • Account creation and email OTP verification
  • Sign-in, password, and Google Sign-In issues
  • Prayer times or Qibla location accuracy
  • Notifications and live stream playback
  • Bug reports and feature suggestions

Response time

We aim to respond within 1–2 business days. For urgent account access issues, email [email protected] with the subject line “Urgent”.

Browse FAQ Contact support

Quick tips

OTP not arriving? Check spam and wait for the 60-second resend timer.

Qibla seems off? Enable location permission and calibrate your compass away from metal.

App won’t open? Update to the latest version from the store, then reopen.

Still stuck? We’ll walk with you until it’s resolved, inshaAllah.